Field operations guide

Missed clock-in correction guide

Missed punches happen. The important control is to correct the record transparently rather than making an unexplained change that nobody can reconstruct later.

1. Collect the employee’s account

Record the intended start and end time, job or customer, work performed, and why the original entry was missed.

2. Check supporting context

Compare the request with the schedule, job records, supervisor knowledge, or other lawful operational evidence. Do not use location data as a substitute for a fair review.

3. Preserve correction metadata

Mark the entry as retroactive or corrected, record who made the change, retain the original values when possible, and add a reason.

4. Include it in approval

Let the employee and approving manager see the corrected record before the period is finalized. Follow applicable wage-and-hour and record-retention requirements.